Privacy Policy

Last updated: August 2026

hawk-reach Financial Education ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you interact with our services and website.

Information We Collect

We collect information you provide directly when you:

Submit an enquiry through our website forms
Register for a course or workshop
Subscribe to our communications
Contact us by email
Visit our premises

This information may include your name, email address, postal address, and details about the courses you are interested in or enrolled on.

How We Use Your Information

We use personal information to:

Respond to enquiries and provide requested information
Process course registrations and payments
Deliver educational services you have enrolled for
Send relevant updates about your course or programme
Improve our services and website functionality
Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract: Processing necessary to fulfil our contractual obligations when you enrol in a course
Legitimate Interest: Processing necessary for our legitimate business interests, such as responding to enquiries and improving our services
Consent: Where you have given explicit consent for specific processing activities
Legal Obligation: Where processing is required to comply with law

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy. Enquiry data is kept for two years unless you enrol in a course, in which case records are retained for seven years to meet legal and administrative requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:

Service providers who assist with our operations (payment processing, email delivery)
Professional advisers where required
Authorities where legally obligated

All third parties with whom we share data are bound by data protection agreements.

Your Rights

Under data protection law, you have rights including:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure in certain circumstances
The right to restrict processing
The right to data portability
The right to object to processing

To exercise any of these rights, please contact us at [email protected].

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For questions about this privacy policy or our data practices, please contact:

hawk-reach Financial Education
42 Charlotte Square
Edinburgh EH2 4HQ
[email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.